PIONEER SHOP

WHAT IS THE PIONEER SHOP ?
The Pioneer Shop is our retail direct “customer-funded” product platform created to bring new designs, limited-edition products & customer inspired items directly to you faster and at lower pre-sale prices (25-50% lower than retail)

Here will offer products that are unique in design, leather or function for men and women. This is where we will introduce interesting colors, new designs and unique leathers outside of our core materials.

HOW DOES IT WORK ?
We design, test and take photography for a new product offering. We then add the product to our Pioneer Shop for pre-sale as a  “Campaign”. The Campaign offering will run between 7-14 days and the SHIP DATE will be clearly stated on the product page.

Once the campaign is closed, we will start production of the product regardless of how many units are sold. It’s that simple! The best part is you are getting manufacturer-direct pricing and some great products that you won’t find anywhere else.

WHY ARE THE PIONEER PRODUCTS DISCOUNTED SO MUCH ?
The Pioneer Products are generally unique and designed as LIMITED-EDITION items. For this reason, they are only offered DIRECT-TO-CONSUMER and not sold at the “wholesale” level, so  they are truly marked at Manufacturer-to-Customer prices. We also do not have to carry inventory, as they are built to the quantity sold - No excess inventory for us to carry. All of this allows us to offer the Pioneer Products at prices 25-50% Off Retail.

HOW LONG DOES IT TAKE TO DELIVER THE PRODUCT ?
We will have most of the materials ready and waiting to be built. The Estimated Ship Date will be clearly stated on the product pages. Depending on the campaign, we will start production immediately and generally plan for a 2-6 weeks production time. If it is a product made in our San Diego, California shop, it will be on the shorter side, but again, each product will have a clear “Estimate Delivery Date” on the page and we will keep you up-to-date along the way.

WILL THE PRODUCT BE AVAILABLE AGAIN IN THE FUTURE ?
Most of the Pioneer Products will be LIMITED EDITION items that we won't offer again. If a campaign is really strong, we may bring back the product in a core collection but at the full retail price.

IF A CAMPAIGN IS "FULLY-FUNDED" or "SOLD-OUT", CAN I ORDER THIS LATER ?
More than likely not. If the campaign is FULLY-FUNDED or SOLD-OUT, that means we have reached the goal and we will have enough materials to make the sold quantity of units. You have an option on the SOLD-OUT page to "NOTIFY ME" when the item is available again. It would be best to click and leave your email address here. What can happen is, we may have more units cut than we estimated. If you are on the "NOTIFY ME" list, we will contact you if we were able to cut more items.

WHEN AM I ACTUALLY BILLED ?
You will be charged the full amount at checkout

WHAT HAPPENS IF THE PRODUCT DOESN’T REACH ITS FUNDING GOAL ?
Because we are manufacturing 100% of our products, we will build and ship any Pioneer Products sold regardless how well the campaign deos. If you paid for the product we will build it!

ARE THERE ANY RETURNS OR EXCHANGES ON PRODUCTS PURCHASED IN THE PIONEER SHOP ?
Because of the nature of the of these products and the manufacturing, we are not able to offer returns or exchanges on Pioneer Shop items.