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CLC Story, Support & Services

CORONADO LEATHER HISTORY
To learn more about our history, story and our passions, click on the link below.
CLICK HERE TO LEARN MORE ABOUT OUR STORY

CLC LIFETIME GUARANTEE
We love building products a lot more than repairing them!  That’s why we design and build each and every Coronado Leather product to last.  We want the product to give you years or decades of use, but if they fail due to a manufacturing defect, we will repair the product or replace it at little or no charge for the life of the product. 

We believe in our craftsmanship and stand behind our work, but things happen.  In some cases there may be general wear & tear, your dog may have chewed up a strap or a small critter may have tore a hole in your lining...in those cases we can offer reasonable repair charges or offer you a 50% trade-In for a replacement.  

click on the link below.
CLICK HERE TO LEARN MORE ABOUT OUR LIFETIME GUARANTEE 

RETURN & EXCHANGE POLICY

We want you to be completely satisfied with your purchase at Coronado Leather. We will gladly accept and offer a full refund for any purchase that meets the following requirements:

  • The product was shipped within the last (30) days
  • The product is in its original condition and can be re-stocked
  • The product was not a SPECIAL SALE item
  • The product was not a PIONEER SHOPPE pre-sale item

If the product was purchased as a PIONEER SHOPPE Pre-Sale, we cannot offer a refund without prior approval. The PIONEER products are discounted and made-to-order to minimize inventory. If the product was purchased in our PIONEER SHOPPE please contact us to inquire about a Return, Exchange or CLC Store Credit.

We will inspect the product upon receipt and if it meets the above requirements a refund will go back to the same card or method of payment within 72-hours of receipt. If we have any questions on the return, we will contact you. 

  • Package the product and include a copy of your order or you can simply place a note with the order# and/or your name and best contact email and phone#
  • Please note whether you would like a REFUND, REPLACEMENT, SIZE EXCHANGE, STORE CREDIT or other 
  • Ship with your preferred carrier and note your tracking information for records

Ship all returns, repairs & exchanges to the address below:
CORONADO LEATHER CO., Inc.
Attn: Service Center

1961 MAIN STREET
SAN DIEGO, CA 92113

(619)238.0265  sales@coronadoleather.com  


CLICK HERE TO LEARN MORE ABOUT OUR RETURN & EXCHANGE POLICY

PIONEER SHOPPE POLICIES
The Pioneer Shoppe is our "Maker to Customer" approach to retail.  As a true manufacturer/maker we will use the Pioneer Shoppe to bring you new products at "Maker to Customer" direct prices.  We will design and offer these products exclusively here at "Pre-Sale" prices from 15-40% OFF. Once the campaign is complete, we will build just what was sold and deliver in 3-6 weeks. No inventory, manufacturing efficiency and discounted prices for our customers. 

For more information about the Pioneer Shoppe & the policies, please click the link below. 
PIONEER SHOPPE INFO & POLICIES


REPAIRS, ALTERATIONS & SERVICES
We proudly stand behind our products and offer repair services at nominal or no cost for warranty and non-warranty issues. Services from repairs, alterations, warranty services, snaps, etc.  To select & purchase these services, click the link below
CLICK HERE FOR REPAIRS & SERVICES

VEST & JACKET SIZING
We want to provide you with a proper fitting vest and jacket. By taking a few minutes to read through the section, we can help you to get the size right the first time around.  
Click the link below to learn more
VEST & JACKET SIZING PAGE: (click here)

CONTACT US
Click the link above or below to contact our office with any questions/comments or otherwise.
CONTAC US DIRECT LINK  (click here)

REQUEST A CATALOGUE
Click the link above or below to request a copy of our current catalogue.
CONTAC US DIRECT LINK  (click here)

REGISTER YOUR PRODUCT
If your product has an internal SERIAL#, you can register the item by clicking on the link below
REGISTER YOUR PRODUCT: (click here)